Please inspect items immediately upon receiving them. If you find an item to be damaged, defective, or believe you have received an incorrect item, contact us within 24 hours of receiving so we can begin steps to resolve this.
Due to the nature of our merchandise lines, returns are not accepted. Decor, seasonal, gift, and fragrance purchases are considered FINAL SALE unless otherwise noted. Exchanges on clothing purchases due to sizing are acceptable; however, return shipping will be at the customer's expense. Exchanges of clothing are restricted to 5 Days of receive date and may also be made at the brick and mortar location at 232 Gault Ave N, Fort Payne, AL. If you have questions regarding your order, this policy, or would like to initiate an exchange, please contact us via email at tigerlily.flowers@yahoo.com or via phone at (256) 845-5152